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Welcome to Parkesdale

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Customer Service

Unconditional Satisfaction Guarantee

Your complete satisfaction is our main priority at Parkesdale Farms! Every package is hand packed with carefully selected fresh, sun-ripened fruit and delivered direct to your recipient. Our business reputation depends on Service and Quality, which we strive to uphold whether we see you at our Market or have the privilege to send a gift basket for you. Our customer testimonials speak for themselves. It is our unconditional guarantee to make sure our customers are 100% satisfied with everything purchased or shipped. Please contact us immediately if you are not completely delighted with your purchase and we will courteously replace or refund your order.


You may now complete your ordering online by browsing our online store and making your selections! As an old fashioned company at heart, we still welcome your personal visit or phone call to 888-311-1701 so that we might personally assist you, offer suggestions if necessary, and help to personalize your gift baskets to suit your needs.

As a Holiday Convenience, simply call or fax your gift list and we’ll be happy to take care of the rest! Allow us to make your shopping effortless. No traffic, no crowds, and no packages to wrap.

Shipping & Handling

How do we ship our Citrus?

Standard delivery is approximately 10 – 14 days for all citrus packages. Our premium Florida Citrus Gifts are shipped in refrigerated trucks to a distribution center near you. Your Gift Fruit Package is then delivered right to your door by the US Post Office. Our first shipment starts in November, so order early for the Holidays! We are happy to provide you with Flat Rate Shipping in the USA and Canada. Shipping rates in the US are $10.95 per package. Shipping rates to Ontario, Quebec and all other Canadian Provinces is $15.00.

Unfortunately, we are unable to ship our citrus packages to HI, TX, AK, LA, CA or overseas.

How do we ship all other online store items?

Orders received before 3:00 pm Eastern Time are processed and shipped within 48 hours via FedEx Ground Monday through Friday.

It is of the utmost importance that we receive a complete and accurate physical address with your order that contains zip codes, apartment numbers, and phone numbers when possible.

Our first shipments start in November, so ORDER EARLY FOR CHRISTMAS!

Gift Messages

Your personalized gift message will be imprinted on the shipping label, to notify the recipient upon receipt that you are the gracious sender.


We will make every effort to fill your order as directed. We reserve the right to substitute fruit of equal or greater value depending on crop availability.

Privacy Policy

We value you as a customer. Rest assured, we will not sell or distribute any information about you to anyone. When you place an order, requests information such as contact information, credit card number and demographic information. The contact information you provide is used to send your orders, and occasionally, promotional material. You can Opt-In, or Opt-Out at any time. Your credit card information is used for the sole purpose of billing you for products and services. Information collected as a testimonial may be used only on our Web sit at our discretion.

After requesting a catalog or placing an order you may receive new, current editions of our print catalogs. If you wish to never receive a printed catalog, just email us and enter NO CATALOG in the subject line or call 1-888-311-1701. You may also receive email promotions, but you will always have the choice to unsubscribe. We will never give out your telephone number, at any time, for any reason.

If you have a question about this privacy statement, email us at; or give us a call at 1-888-311-1701.